All customer cash tips and service charges are kept by restaurant employees in full.
When tips or service charge are paid for by a credit card or debit card, this is distributed in full to our employees. These arrangements are agreed by the teams locally through an independent Tronc system and are paid in full in addition to National Minimum Wage and National Living Wage. We don’t charge any admin fees or make any other company deductions.
Any tips paid in cash are retained by the individual waiter. They may or may not have arrangements in place to share these tips with other employees in the restaurant and staff in the restaurant kitchen. It is the responsibility of those receiving cash tips to declare the income for tax purposes to HM Revenue & Customs. The company does not participate in any aspect of cash tips. The Big Table Group and all of its restaurant businesses fully support the UK Hospitality (UKH) voluntary code of best practice on service charges and tips. More details of this code can be found on the UKH website.
In addition to tips, our employees benefit from 50% Employee Discount across all The Big Table Group Brands on food and drink, Team Meals whilst on duty, savings on 100's of retailers and activities through our Employee Advantages Scheme, along with numerous incentives for our teams to get involved in.
Bella Italia understands the importance of environmental health and at Bella we want to do more to help the environment. We love the environment, so we're reducing our usage of straws. All of our straws are biodegradable and handed out by request only. The kids straws where available are multi-use collectibles and are free to take home.
As with many other food companies and restaurant groups, we continually seek, and listen to, advice from environmental organisations, independent experts, supply partners and our customers as to the best approach in moving to ever-higher standards.